Resources
Mental Health Plan Beneficiary Handbooks
This handbook explains client benefits and how they can get care, including:
- How to access specialty mental health services
- What benefits clients have access to
- What to do if there is a question or problem
- Clients’ rights and responsibilities as a Medi-Cal beneficiary
Consumer Resource Directory
Guide to Los Angeles County treatment and wellness centers, benefits, resources, support groups, transportation and more.
Suicide Prevention Hotline
If you or someone you care about is in a suicidal, mental health, and/or substance use crisis, call or text the 988 Suicide & Crisis Lifeline to talk with a caring, trained counselor. It is free, confidential, and available 24/7. (Please note that (800) 273-8255, the existing number for the National Suicide Prevention Lifeline, remains operational and will automatically route callers to 988.)
For local residents seeking assistance in a crisis and to access local mental health programs, please call or text “LA” the Crisis Text Line at 741741.
For local residents seeking assistance in a crisis and to access local mental health programs, please call the Los Angeles County Mental Health Plan Help Line (1-800-854-7771, 711 TTY) to get to the ACCESS Center which is available 24 hours per day. For additional resources click on the link below.
Transportation Services
Non-emergency medical transportation and non-medical transportation may be provided for Medi-Cal beneficiaries who are unable to provide transportation on their own and who have a medical necessity to receive certain Medi-Cal covered services. If you need assistance with transportation, contact your managed care plan for information and assistance.
If you have Medi-Cal but are not enrolled in a managed care plan, and you need nonmedical transportation, you can contact your county mental health plan for assistance. When you contact the transportation company, they will ask for information about your appointment date and time. If you need non-emergency medical transportation, your provider can prescribe non-emergency medical transportation and put you in touch with a transportation provider to coordinate your ride to and from your appointment(s).